Frequently Asked Questions (FAQs)

We are a property management company that has a team of well-trained staff experienced in working for hotels and villas.

After all is setup, our cleaning team will be scheduled for your villa within 24 hours, we will make recordings before and after services, to guarantee customer satisfaction.

We will investigate, rectify and insure the customer satisfaction.

You can reschedule any booking without penalty as long as you do it at least 24 hours before the scheduled start time.

Monthly bookings, cancelled 24 hrs. before schedule, will be charged a 10% fee penalty.

Weekly bookings, cancelled 24 hrs. before schedule, will be charged a 10% fee penalty.

Daily bookings, cancelled 24 hrs. before schedule, will have no refund.

We can assist in providing special services for your villa, depending on the needs.

Please Contact Us and we will reply in less than 24hrs.